Return & Refund Policy
At Pink Social Club, we want you to love your order. If you’re not completely satisfied, we’re here to help.
Return Window
You may request a return within 14 days of receiving your order.
Return Conditions
To be eligible for a return, your item must be:
- Unused and unworn
- Unopened in its original packaging
- In its original condition
- Returned with all original tags and packaging
Returns that do not meet these conditions cannot be accepted.
Hygiene & Non-Returnable Items
For hygiene and safety reasons, we cannot accept returns or refunds for any opened, worn, or used items.
This includes, but is not limited to:
- Jewelry (including earrings)
- Beauty products
- Cosmetics
- Personal care items
- Products with opened or broken hygiene packaging
Sale Items
All sale, discounted, promotional, and clearance items are final sale and cannot be returned or refunded.
Exchanges
We currently do not offer direct exchanges.
If you would like a different size or style, please place a new order after your return has been approved.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery.
Please include:
- Your order number
- Photos of the item
- Photos of the shipping packaging
We’ll resolve the issue as quickly as possible.
Refunds
Once your return has been received and inspected, we’ll notify you whether your refund has been approved.
Approved refunds will be issued to your original payment method within 5–10 business days, depending on your payment provider.
Return Shipping Costs
Customers are responsible for return shipping costs unless:
- the wrong item was received,
- the item arrived damaged, or
- the item is defective.
Contact Us
If you have any questions regarding returns or refunds, please contact us at: